Executive Education
Seminars. Workshops. Master Classes.

Crisis Management Seminar
   Crisis Management Strategies and Best Practices

Seminar Audience

• C-level executives and middle managers of business organizations and government agencies.

• Note: This advanced seminar is designed for government and business professionals. We do not accept students seeking initial employment, postsecondary education, or initial licensing programs

Seminar Focus

• Develop managerial knowledge and skills for implementing crisis management strategies and best practices with emphasis on risk management and leading through crisis and uncertain times

Seminar Objectives 

• Understand the types of crises: Predictable vs. Unpredictable crises (Black swans). External vs. Internal crises.

• Review crisis management best practices, analysis frameworks, and decision-making models

• Learn how organizations can become Anti-fragile

• Learn how to make complex decisions to ensure the survival of the business

• Learn how to apply the leadership principles of stress management, collaboration, communication, and inclusion to foster community well-being and security during crises

• Explore real-life examples and lessons from high-profile crisis management successes and failures

Seminar Modules

1. Crisis Management Strategies

2. Business Survival and Recovery

3. Business Liquidation Best Practices

Seminar Topics

• Proactive Crisis Scenario Planning:

  • Provide an overview of the crisis management strategies using external and internal crises frameworks:

    • External crisis analysis framework: PESTEL (Political, Economic, Societal, Technological, Environmental and Legal)

    • Internal crisis management and preparedness framework (analysis, readiness and response: FL+HOMS (Finance and Legal + HR, Operations, Marketing, and Security)

    • How to create a system to quickly and effectively handle critical events in rapidly changing and uncertain situations such as securing people's well-being, enterprise assets, and critical evidence

•  Situation Analysis & Crisis Response:

  • Assess the magnitude of an event, its impact, and the level of crisis from security, financial, legal and reputation perspectives

  • Learn how to anticipate circumstances as they unfold.

  • Determine a comprehensive course of action.

  • Learn how to make timely and cost-effective decisions to meet immediate organizational and legal needs during crises

• Crisis Communication:
  • Make the appropriate legal and public statements during an evolving situation and post critical events
  • Address impacted parties to minimize the damage and resolve the crisis
• Post Crisis Actions:
  • Assess business recovery options
  • Decide on business survival vs. asset liquidation
  • Liquidation best practices frameworks
• Real-Life Case Studies
  • Explore real-life examples and lessons from crisis management success and failure of high-profile civil-unrest, public health emergencies, labor challenges, natural disasters, data security breaches, criminal conduct, product failures and urgent litigation

Seminar Model

• Experiential action learning

• 25%-50% Seminar and 50-75% experiential project work

• The development of management skills is based on KASAC executive education and management Seminar model

Courseware Content (Customized)

The Executive Leadership courseware includes the following:

1. Participant's Seminar guide

2. Subject matter handbook and lecture notes

3. Executive summary of the subject matter:

   • Summary of essential concepts and leadership best practices

   • Examples and case studies

4. AI management toolkit (management frameworks, decision-models, and checklists)

5. Executive career assessment project

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Corporate Seminars Customization & Management Consulting (Additional Fee)

• Special focus on public health emergencies, civil unrest, labor challenges, environmental disasters, data security breaches or urgent litigation

Seminar Customization By Industry - Optional Customization (For Group Seminars)

• The crisis management seminars, demos, and case studies can be customized to each industry, including: government and public sector management; justice administration and legal professional services, banking, insurance and financial services management, investment and asset management; energy, utilities, oil and gas management, trade and retail management, education management; healthcare, pharmaceutical, hospital management; construction management, real estate management, agriculture and fishery management, food and restaurant management, telecommunication, transportation, freight and logistics management; aerospace, automotive, and defense, airlines management; hospitality management, tourism, travel and leisure management, media management, and manufacturing management.

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Performance Evaluation (Optional)

• Performance evaluation is optional and can be evaluated on the basis of individual or team project deliverables

• There are no Q&A exams or tests. Candidates can choose to complete customized experiential work-based projects such as developing a relevant analysis document, management strategy, action plan, or a senior management presentation

• The course advisor will review the deliverables and provide improvement feedback. The evaluation is a form of management consulting and experiential coaching for performance improvement

USA, Canada, and Europe Seasonal Programs and Venues:

This executive education program is offered during the following months:

• Winter & Spring Seminars & Programs: December, January, February, March, April, and May in USA
• Spring & Summer Seminars & Programs: May, June, July, August, September, and October in USA, Canada, and Europe
• Autumn & Winter Seminars & Programs: September, October, November, and December in USA
• Group training seminars are available all months in US, Canada, and Europe

For dates or venues that are not listed the public calendar, please  contact us

Executive Seminar Registration

• Executive Seminar Registration